Frequently Asked Questions (FAQ)

The best way to measure your pet is to use a flexible measuring tape, the ones you see tailors use. 

If you don't have one, open up and flatten your pet's current collar and measure the length from the hole to the pin using a straight ruler 📏 There you go, now you have your pet's neck measurement. Similarly, measure your pet's existing harness to get the chest girth.

Don't forget to add extra 'cm' to ensure room for comfort 🐶 ❤️ 

LittleCherry is an encrypted website which simply means that your data is nearly impossible for others to sniff, keeping your data safe.

For credit card payments (master card / visa), we are using the largest and safest globally recognized online payment processors, paypal 💳  We also accept banking transfers and cash on delivery as alternatives to paypal 💵

Delivery of non-preorder items will take about 2 ~ 3 working days 📬 If you live near Woodlands (Singapore), you may opt for self collection 📦

Fret not! LittleCherry ships to Indonesia and Malaysia as well. If you don’t reside in either one of them, simply shoot us a message and we’ll see what we can do! 🇮🇩🇲🇾

We totally understand how daunting online shopping can be when it comes to shopping for your precious pet. Which is why LittleCherry is fully committed to providing high quality pet products. We look through every single item before we send it out to you 🎁 

However, in rare circumstances where you are unsatisfied with our awesome products or the size is not right, feel free contact us and we will work out the best solution for you! 👍🏻

Our goal is to make the world a better place for your pet to be, and we do that by creating 2 smiles at a time - one on your face and one one your buddy's. That's our commitment to you 🤗